The expectation line has blurred for B2C and B2B customer experience. It is now the same– everyone wants easy-to-use, intuitive products that mask any complexity from the user experience. The explosion of self-service sites, mobile apps and low-code/no-code solutions have not only changed the way customers interact with products but have also increased the difficulty of delivering a positive experience. How can you ensure products are designed to deliver the best user experience possible? Join us on 12/19 to find out. GuestsJim Wilton (Nuvolo) & Sara Watling (JALI Research)Hosts:Jody Spencer and Michael Fauscette