In The Hot Seat Ep. 39 - Exploring the complexities of Patient Experience

Join us for our next #ITHS episode in the #HealthcareExperience series! Thomas Wieberneit and Kristy Tupper put Shanne Keeney, Director of Patient & Family Experience at Johns Hopkins Hospital, in the Hot Seat to explore the complexities of #PatientExperience as we tackle key issues such as demographic disparities, social determinants of health and the impact of technology. We will also tackle challenges like privacy concerns, technology barriers, and provider burnout and Shanne will lend her thoughts on strategies to enhance accessibility and care coordination as well as how continuous patient feedback and innovative technologies can transform healthcare services and improve outcomes. Join us as we dissect the evolving landscape of #HealthcareTechnology and patient experience!