I'm not afraid to do a 2024 trends show on Friday the 13th, a neither is Don Schuerman - CTO and VP of Marketing and Technology Strategy for Pega! I mean really, what could go wrong? So join us we throw caution to the wind and spend a few good minutes looking into our crystal balls to see what 2024 could have in store for CX, AI, GenAI and any other acronym you can come up with.
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